Global Logistics Optimization for a Leading Warehouse Robotics Manufacturer

Robotic Process Automation (RPA) is transforming industries by automating repetitive manual tasks, establishing itself as a new form of "digital labor." Statistics shows that the global RPA market reached $5.4 billion in 2023 and is projected to grow to $13.57 billion by 2028.

This case study highlights how YQN partnered with a leading warehouse robotics manufacturer to tackle challenges in logistics coordination and support their rapid global expansion.

Client Overview

The client specializes in developing and manufacturing advanced intelligent warehouse robots, designed to replace repetitive operations in large-scale warehouses. Their cutting-edge solutions have been widely adopted in industries such as:

· New energy vehicle warehousing

· Pharmaceutical storage

· Smart manufacturing facilities

Within just five years, the client has become a top 10 player in its sector, securing nearly 50% of global market orders and establishing itself as a key innovator in the field.

However, like many tech companies rapidly expanding globally, the client faced a critical challenge: ensuring its logistics coordination capabilities and keep pace with its growing sales network.

Challenges & Solutions

Managing Multi-Regional Complexity

The client exports products to over 30 countries. However, rapid global expansion led to a fragmented logistics network: during peak periods, coordinating over a dozen regional logistics partners resulted in overlapping workflows, inefficient communication, and inconsistent operational alignment.

To address these challenges, the client shifted strategy in 2024, focusing on streamlining regional operations through centralized coordination. They partnered with YQN to unify logistics processes across North America, Europe, and Southeast Asia. The collaboration expanded from origin services (booking, shipping, and customs clearance) to destination activities, including port clearance and last-mile delivery.

YQN's global subsidiaries and localized teams provided a consolidated interface for managing cross-regional operations. This eliminated redundant communications and strengthened end-to-end visibility, enabling the client to reduce coordination overhead while improving global supply chain efficiency.

Ensuring On-Time Delivery to Protect Brand Reputation

Prolonged international logistics cycles and disruptions posed risks to delivery timelines. The ongoing Red Sea crisis, for instance, extended China-Europe ocean shipping times by 20 days, while rail capacity constraints and high airfreight costs limited alternatives. To address this, YQN proposed a cross-border trucking solution, leveraging highway networks to bypass uncontrollable risks, ensuring timeliness and cost efficiency.

Compliance for Battery- and Chip-Equipped Products

As a manufacturer of products containing batteries and chips, the client faced stringent dangerous goods (DG) compliance requirements. YQN’s expertise in DG exports ensured rigorous documentation and streamlined customs declarations. Additionally, YQN assisted with ATA Carnet applications—a critical permit for temporary imports in over 70 countries—simplifying processes for overseas exhibitions despite it falling outside standard logistics services.

Conclusion

Through long-term collaboration, YQN has earned the client's trust as a strategic partner. Whether entering new markets or resolving global expansion challenges, the client consistently relies on YQN for professional guidance. From compliance support to secure, timely deliveries, YQN delivers tailored solutions that enable the client to grow rapidly while maintaining operational stability.

With 25 global branches spanning Asia, North and South America, the Middle East, the Indian Subcontinent, and the Red Sea, YQN has established partnerships with 300 shipping carriers and airlines. Our integrated global business management system enhances service efficiency and responsiveness.

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